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Unveiling Spare’s Guiding Principles: Customer Obsession

Welcome to Part 6, our final blog, in our blog series “Unveiling Spare’s Guiding Principles”. In this week's edition, we take a look into our ‘Customer Obsession’ principle. Each blog dives into one of our guiding principles—Take Ownership, Growth Mindset, Execute with Urgency, Drive Results, No Assholes, and Customer Obsession— exploring what they mean to us, how they shape our culture, and the impact they have on our daily operations.

Several Spartians together at a baseball game in Vancouver, BC.

Unveiling Spare’s Guiding Principles: No Assholes

Welcome to Part 5 of our blog series “Unveiling Spare’s Guiding Principles”. In this week's edition, we take a look into our ‘No Assholes’ principle. Each blog dives into one of our guiding principles—Take Ownership, Growth Mindset, Execute with Urgency, Drive Results, No Assholes, and Customer-Obsession— exploring what they mean to us, how they shape our culture, and the impact they have on our daily operations.

Image of one of our Spartians driving in a bus simulation

Unveiling Spare’s Guiding Principles: Drive Results

Welcome to Part 4 of our blog series “Unveiling Spare’s Guiding Principles”. In this week's edition, we take a look into our ‘Drive Results' principle. Each blog dives into one of our guiding principles—Take Ownership, Growth Mindset, Execute with Urgency, Drive Results, No Assholes, and Customer-Obsession— exploring what they mean to us, how they shape our culture, and the impact they have on our daily operations.

AI in ADA paratransit eligibility management

Harnessing the power of generative AI to transform paratransit eligibility

ADA paratransit services embody a commitment to equitable transportation, yet defining and managing eligibility poses complex challenges for transit agencies. To help ensure equitable access to transportation services, AI technology has the capability to streamline the ADA application process through efficient workflows, digitized paperwork, and more.

Image of our Spartians with a Zunga Bus driver — one of Spare's customers.

Unveiling Spare’s Guiding Principles: Execute with Urgency

Welcome to Part 3 of our blog series “Unveiling Spare’s Guiding Principles”. In this week's edition, we take a look into our ‘Execute with Urgency’ principle. Each blog dives into one of our guiding principles—Take Ownership, Growth Mindset, Execute with Urgency, Drive Results, No Assholes, and Customer-Obsession— exploring what they mean to us, how they shape our culture, and the impact they have on our daily operations.

"When one of us grows, we all grow." Featuring a few members of the software development team at Spare.

Unveiling Spare’s Guiding Principles: Growth Mindset

Welcome to the second edition of our blog series “Unveiling Spare’s Guiding Principles”. In this week's edition, we take a look into our ‘Growth Mindset’ principle. Each blog will dive into one of our guiding principles—Take Ownership, Growth Mindset, Execute with Urgency, Drive Results, No Assholes, and Customer-Obsession— exploring what they mean to us, how they shape our culture, and the impact they have on our daily operations.

A fellow Spartian exempting our guiding principle "Taking Ownership" at our Spare Hackathon!

Unveiling Spare's Guiding Principles: Taking Ownership

Introducing our new blog series: “Unveiling Spare's Guiding Principles”. Over the next few weeks, we invite you to join us on a journey through the core values that drive our organization forward and make Spare, Spare. Each blog will delve into one of our guiding principles— Take Ownership, Growth Mindset, Execute with Urgency, Drive Results, No Assholes, and Customer-Obsession— exploring what they mean to us, how they shape our culture, and the impact they have on our daily operations.