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Streamline your customer relationships

An eligibility management tool for paratransit that digitizes your processes, centralizes customer information and allows you to create individualized, needs-based services.

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    Eligibility management

    Join these transit agencies

    Cheyenne Transit Program logo
    PSTA logo
    Citibus logo
    Happy

    Improve the rider experience

    Respond to customer queries quickly and efficiently using information stored in a centralized database.

    Optimize

    Optimize your back office

    Digitize information and save time with automated workflows.

    Records

    Unify your customer records

    Create one record per rider that contains all their information, from trip history to supporting documentation.

    Holistic case management

    Create any number of case types and assign statuses to each for failproof user management.

    Case management

    Streamlined eligibility

    Use customizable forms to evaluate ADA paratransit eligibility. Supporting documents are always saved under the user’s profile.

    Streamlined eligibility

    Centralized rider information

    Keep rider information around eligibility status centralized for quick, easy and always accessible assessments.

    Rider information

    A feature-rich tool

    Custom forms

    Gather necessary information through cutomizable digital forms.

    User communications

    Keep riders up-to-date with automated notifications and timely communications.

    Smart scanning

    Scan paper applications and documents with optical character recognition.

    Rider IDs and groups

    Assign riders to groups based on their characteristics and/or service privileges.

    Application status

    Leave no ambiguity about who is handling an application by assigning tasks.

    Data migration

    Take advantage of the automatic import function and migrate data in two clicks.

    Michael J. Davis

    “When we looked to replace our underperforming paratransit software, we were impressed by Spare's innovative approach. Spare's software is more user friendly than other solutions and reduces or eliminates many manual processes.”

    Michael J. Davis

    Transit Manager, StarTran

    Chris Mandrell

    "We’re thrilled with the service we’re providing here. And at the end of the day, it’s extremely easy to get the service started. We signed a contract and three weeks later we were operating."

    Chris Mandrell

    General Manager, Citibus

    DART logo

    “DART implemented Spare Platform into our multimodal app and we now provide first-mile/last-mile connections to transit hubs in one of the largest on-demand microtransit operations in the world.”

    Gary Thomas

    Former CEO, Dallas Area Rapid Transit

    Resources for you to run more successful mobility services

    Make every ride possible with Spare!