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Streamline your customer relationships

An eligibility management tool for paratransit that digitizes your processes, centralizes customer information and allows you to create individualized, needs-based services.

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Eligibility management

Join these transit agencies

Cheyenne Transit Program logo
PSTA logo
Citibus logo

Improve the rider experience

Respond to customer queries quickly and efficiently using information stored in a centralized database.


Optimize your back office

Digitize information and save time with automated workflows.


Unify your customer records

Create one record per rider that contains all their information, from trip history to supporting documentation.

Holistic case management

Create any number of case types and assign statuses to each for failproof user management.

Case management

Streamlined eligibility

Use customizable forms to evaluate ADA paratransit eligibility. Supporting documents are always saved under the user’s profile.

Streamlined eligibility

Centralized rider information

Keep rider information around eligibility status centralized for quick, easy and always accessible assessments.

Rider information

A feature-rich tool

Custom forms

Gather necessary information through cutomizable digital forms.

User communications

Keep riders up-to-date with automated notifications and timely communications.

Smart scanning

Scan paper applications and documents with optical character recognition.

Rider IDs and groups

Assign riders to groups based on their characteristics and/or service privileges.

Application status

Leave no ambiguity about who is handling an application by assigning tasks.

Data migration

Take advantage of the automatic import function and migrate data in two clicks.

Michael J. Davis

“When we looked to replace our underperforming paratransit software, we were impressed by Spare's innovative approach. Spare's software is more user friendly than other solutions and reduces or eliminates many manual processes.”

Michael J. Davis

Transit Manager, StarTran

Chris Mandrell

"We’re thrilled with the service we’re providing here. And at the end of the day, it’s extremely easy to get the service started. We signed a contract and three weeks later we were operating."

Chris Mandrell

General Manager, Citibus

DART logo

“DART implemented Spare Platform into our multimodal app and we now provide first-mile/last-mile connections to transit hubs in one of the largest on-demand microtransit operations in the world.”

Gary Thomas

Former CEO, Dallas Area Rapid Transit

Resources for you to run more successful mobility services

Make every ride possible with Spare!