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Revolutionizing Rural Transportation in West Sussex: The Launch of Book-a-Bus, 97-Flex Service

West Sussex County Council (WSCC) and Spare launch Book-a-Bus, 97-Flex Service in West Sussex, USA, which offers a unique combination of on-demand and fixed-route services.


Linh Tran


We are thrilled to announce the launch of the Book-a-Bus, 97-Flex service in collaboration with West Sussex County Council (WSCC), based in Barnham, West Sussex, UK. This innovative DRT service aims to transform transportation in the region, catering to the specific needs of residents and offering a unique combination of on-demand and fixed-route services.

West Sussex x Spare Goals

The Book-a-Bus, 97-Flex service is driven by a clear and ambitious goal: to improve transportation in West Sussex by providing a comprehensive, efficient, and user-centric mobility solution. This innovative service aims to:

  1. Boost accessibility: By offering a blend of on-demand and fixed-route options, the service strives to ensure that all residents, regardless of location or mobility needs, have access to reliable and convenient transportation.
  2. Enhance connectivity: With our multimodal feature, users can seamlessly plan their journeys by not only booking Demand-Responsive Transit (DRT) trips but also accessing information on fixed lines in the area. This integrated approach allows for efficient planning of multimodal journeys, combining various public transport options for a smoother travel experience.
  3. Empower residents: The Book-a-Bus, 97-Flex service aims to give residents the freedom to tailor their transportation experience to their unique schedules and preferences, providing greater flexibility and autonomy.
  4. Promote sustainability: By reducing the reliance on private vehicles and optimizing the use of transportation resources, the service contributes to a greener, more sustainable future for West Sussex.
  5. Improve quality of life: Ultimately, the service strives to enhance the overall quality of life for residents by making transportation seamless, convenient, and stress-free.

One standout feature of the Book-a-Bus, 97-Flex service is its non-competition system. This innovative approach prevents on-demand trips from running parallel to existing fixed bus lines, ensuring optimal utilization of resources and minimizing congestion. During peak times, the service operates as a semi-fixed commuter line, providing a reliable connection to and from the train station with the added convenience of door-to-door (D2D) capabilities.

With little public transportation previously available in the area, the Book-a-Bus, 97-Flex service is a game-changer for West Sussex. By introducing the Book-a-Bus, 97-Flex service, we aim to enhance connectivity and mobility for residents, boosting the local economy and reducing traffic congestion. The service will also feature a modern tap-on, tap-off fare system, making it user-friendly and convenient for passengers.

For West Sussex Riders

With the launch of the Book-a-Bus, 97-Flex service, getting around your beautiful county just got a whole lot easier and more enjoyable! Here's what this means for riders :

  1. More ways to get around: Whether you need a ride from your doorstep to the local shops or a reliable connection to the train station, the Book-a-Bus, 97-Flex service has got you covered with its unique blend of on-demand and fixed-route options.
  2. Better connections: Say goodbye to feeling disconnected! The Book-a-Bus, 97-Flex service ensures you can easily reach key spots in your community, like your favorite café, work, or even the nearest transit hub.
  3. Flexibility at your fingertips: Need to run errands or plan a day out with friends? You can now customize your transportation experience with the Book-a-Bus, 97-Flex service. Simply request an on-demand ride during designated hours or catch a ride along a fixed route – it's all up to you!
  4. Smoother rides: The smart folks behind the Book-a-Bus, 97-Flex service have created a system that prevents on-demand trips from clashing with existing bus lines. This means less traffic, less congestion, and a smoother ride for you.
  5. Easy-peasy payments: Thanks to a modern tap-on, tap-off fare system, using the Book-a-Bus, 97-Flex service is a breeze. Just tap your card, and you're good to go!

The Book-a-Bus, 97-Flex service is here to make your life easier, more connected, and way more fun. Hop aboard and experience the future of transportation in West Sussex today!