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Terri Ling

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Terri Ling

AI in ADA paratransit eligibility management

Harnessing the power of generative AI to transform paratransit eligibility

ADA paratransit services embody a commitment to equitable transportation, yet defining and managing eligibility poses complex challenges for transit agencies. To help ensure equitable access to transportation services, AI technology has the capability to streamline the ADA application process through efficient workflows, digitized paperwork, and more.