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Transform the rider experience

An accessible, user-centric app that increases autonomy, simplifies the booking experience and enables multi-modal travel.

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    Spare Rider

    Join these transit agencies

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    Autonomy

    Increase autonomy

    Enable self-serve bookings and allow riders to choose the ride that best meets their needs.

    Riders

    Accommodate different riders

    Reach riders who prefer to manage their travel through an app instead of calling in a booking.

    Communication

    Improve communication

    Send service announcements or timely trip updates directly to riders through Spare Rider.

    Branded experience

    Inspire trust by customizing Spare Rider with your organization’s own name and branding for each individual service.

    Branded experience

    Multi-modal journeys

    Empower riders to plan and book their trips across modes by incorporating fixed-route data into Spare Rider.

    Multi-modal

    Custom rider communications

    Send announcements like important updates, service disruptions, new procedures or ETA adjustments directly through the app.

    Communication

    A feature-rich app

    Straightforward payments

    Make multiple payment options and fare types available in an intuitive interface.

    Multi-modal trip connections

    Enable riders to plan their travel across modes, including fixed-route.

    Multi-language support

    Serve riders in over 10 languages and extend your service to as many people as possible.

    Simple booking mechanism

    Book everything from a one-way ride to a multi-leg journey in just a few taps.

    Intuitive onboarding

    Empower riders to book their first trip with the help of a simple four-step tutorial.

    Useful rider profiles

    Collect data such as favorite locations and use it to better plan your service.

    Effortless registration

    Allow riders to sign up for an account with only a phone number.

    Accessibility accommodations

    Enable eligible riders to select a number of customizable trip options.

    Clear navigation

    Provide step-by-step walking directions to a rider’s vehicle.

    Michael J. Davis

    “When we looked to replace our underperforming paratransit software, we were impressed by Spare's innovative approach. Spare's software is more user friendly than other solutions and reduces or eliminates many manual processes.”

    Michael J. Davis

    Former Transit Manager, StarTran

    Chris Mandrell

    "Our partnership with Spare has boosted operational metrics like on-time performance by 20% since we switched over from our legacy system while ridership has skyrocketed. The ability to access real-time data on our KPI dashboard, and derive meaningful insights out of the Mission Control module has been game changing for making operational decisions."

    Chris Mandrell

    General Manager, Citibus

    Bonnie Epstein

    Spare represents a leap forward in user experience for PSTA. Its clean design makes it easy and intuitive to use. PSTA staff have full visibility into the live status of nearly all of the trips running, which makes it easy to monitor service and address issues as they arise. The app's introduction gives riders more control and independence over their rides by enabling them to easily plan, book, monitor, and pay for trips within the app. It's these kinds of innovations that truly get us excited.

    Bonnie Epstein

    Director of Mobility Services, PSTA

    Resources for you to run more successful mobility services

    Make every ride possible with Spare!