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Navigating the Future of Paratransit: Insights from an ADA Paratransit Expert on Modernization and Accessibility

Navigating the Future of Paratransit: Insights from an ADA Paratransit Expert on Modernization and Accessibility

In an exclusive interview, I sat down with Ben Schutzman, an ADA paratransit expert and former Chief of Paratransit Services at MBTA. With his extensive background as an experienced executive, entrepreneur, and management consultant, Ben has successfully utilized technology, analytics, and innovation to build and transform organizations, particularly in accessible transportation.