Elevate the Customer Experience

With Spare Engage you can create an individualized on-demand paratransit service that speaks directly to your customers.

Streamline data entry with smart scanning

Scan paper applications directly into Spare Engage with optical character recognition (OCR) and convert handwritten information into useable data within seconds.

Conditional eligibility

Use a rider's eligibility status to slot them into a rider group on your on-demand platform to enable or restrict transit services in real-time.

Intercity eligibility

Share your centralized and unified rider records across multiple transit agencies, allowing paratransit riders to travel across service zones and cities.

Customizable web-based forms

Collect information digitally and streamline how you work with that information. Forms are entirely customizable and unlimited.

Automate communications

Send your riders automatic notifications through e-mail, via the Spare Rider app, text message, or regular mail.

Track the status of your applications

Leave no questions about who is handling an application by assigning tasks and tracking their status.

Migrate data in two clicks

Already using another provider to store your data? Not a problem. Take advantage of the automatic import function to bring this data into the system and map it to your users.

Additional features

Custom fields

Custom fields

Create custom fields in a rider's profile for more bespoke segmentation.

Rider IDs and groups

Rider IDs and groups

Assign riders to specific groups based on their characteristics, special mobility needs or service privileges.

Comprehensive reports

Comprehensive reports

Find out whose eligibility is up for renewal and who your super-users are with the click of a button.