Increase autonomy
Enable self-serve bookings and allow riders to choose the ride that best meets their needs.
Transform the rider experience
An accessible, user-centric app that increases autonomy, simplifies the booking experience and enables multi-modal travel.
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Join these transit agencies
Accommodate different riders
Reach riders who prefer to manage their travel through an app instead of calling in a booking.
Improve communication
Send service announcements or timely trip updates directly to riders through Spare Rider.
Branded experience
Inspire trust by customizing Spare Rider with your organization’s own name and branding for each individual service.
Multi-modal journeys
Empower riders to plan and book their trips across modes by incorporating fixed-route data into Spare Rider.
Custom rider communications
Send announcements like important updates, service disruptions, new procedures or ETA adjustments directly through the app.
A feature-rich app
Straightforward payments
Make multiple payment options and fare types available in an intuitive interface.
Multi-modal trip connections
Enable riders to plan their travel across modes, including fixed-route.
Multi-language support
Serve riders in over 10 languages and extend your service to as many people as possible.
Simple booking mechanism
Book everything from a one-way ride to a multi-leg journey in just a few taps.
Intuitive onboarding
Empower riders to book their first trip with the help of a simple four-step tutorial.
Useful rider profiles
Collect data such as favorite locations and use it to better plan your service.
Effortless registration
Allow riders to sign up for an account with only a phone number.
Accessibility accommodations
Enable eligible riders to select a number of customizable trip options.
Clear navigation
Provide step-by-step walking directions to a rider’s vehicle.
Spare's track record of cost control, reliable product, and its people will do much more than upgrade East Bay Paratransit's operating platform. Instead, it promises to elevate the commute to medical facilities, schools, workplaces, and social engagements for some of the Bay Area’s most deserving riders.
Spare represents a leap forward in user experience for PSTA. Its clean design makes it easy and intuitive to use. PSTA staff have full visibility into the live status of nearly all of the trips running, which makes it easy to monitor service and address issues as they arise. The app's introduction gives riders more control and independence over their rides by enabling them to easily plan, book, monitor, and pay for trips within the app. It's these kinds of innovations that truly get us excited.
Our partnership with Spare has boosted operational metrics like on-time performance by 20% since we switched over from our legacy system while ridership has skyrocketed. The ability to access real-time data on our KPI dashboard, and derive meaningful insights out of the Mission Control module has been game changing for making operational decisions."
The collaboration with Spare is reimagining how we serve our ADA paratransit riders. We're proud that this innovation will address the current and future requirements of Austin's paratransit community, laying the groundwork for further enhancements."
Resources for you to run more successful mobility services
How to Customize Your Paratransit and Microtransit Services
Customize your service to meet specific rider needs and demands, like setting up segmented rider groups, booking options, booking windows, fare rules, and payment methods.
How to Optimize Your Paratransit and Microtransit Fleet
Combining technology with flexible vehicle and driver options make delivering optimal fleet deployments possible
How to Design Your Paratransit and Microtransit Service Zone
Design microtransit and paratransit service zones, such as establishing boundaries, service stops, and fares, while keeping the needs of the community in mind.
Make every ride possible with Spare!