Improve the rider experience
Respond to customer queries quickly and efficiently using information stored in a centralized database.
An eligibility management tool for paratransit that digitizes your processes, centralizes customer information and allows you to create individualized, needs-based services.
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Respond to customer queries quickly and efficiently using information stored in a centralized database.
Digitize information and save time with automated workflows.
Create one record per rider that contains all their information, from trip history to supporting documentation.
Create any number of case types and assign statuses to each for failproof user management.
Use customizable forms to evaluate ADA paratransit eligibility. Supporting documents are always saved under the user’s profile.
Keep rider information around eligibility status centralized for quick, easy and always accessible assessments.
A feature-rich tool
Gather necessary information through cutomizable digital forms.
Keep riders up-to-date with automated notifications and timely communications.
Scan paper applications and documents with optical character recognition.
Assign riders to groups based on their characteristics and/or service privileges.
Leave no ambiguity about who is handling an application by assigning tasks.
Take advantage of the automatic import function and migrate data in two clicks.
Resources for you to run more successful mobility services
Customize your service to meet specific rider needs and demands, like setting up segmented rider groups, booking options, booking windows, fare rules, and payment methods.
Combining technology with flexible vehicle and driver options make delivering optimal fleet deployments possible
Design microtransit and paratransit service zones, such as establishing boundaries, service stops, and fares, while keeping the needs of the community in mind.