November 16, 2020

On your own terms

1 New Features • 3 Improvements

Transit providers can now set up custom ‘Terms of Use’ in the latest version of Spare Rider, our passenger-facing app. In this product update, we’re also sharing improvements to:

  • Rider types and how you can create a catch-all category for non-standard use cases;
  • The way you track the provenance of ride requests through ridership reports;
  • And a more transparent ‘Confirm Origin’ experience in Spare Update.
November 2, 2020

Fields of Dreams

3 New Features • 2 Improvements

We're giving transit providers more ways to customize Spare to best fit their needs. In this product update, we share three new features and two improvements that put you firmly in the driver seat including:

  • Custom fields for both the Spare Rider and Driver apps;
  • The option to create bespoke service configurations for a specific group of people;
  • And the ability to hide the 'flag down' option in Spare Driver.
October 19, 2020

So fast, not so furious

4 New Features • 5 Improvements

In this product update, we’ve introduced several improvements to make Spare Platform faster both for administrators and front-end users, your passengers. We’re also sharing four new features that give transit providers more tools to manage and customize their operations, including:

  • The ability to automatically remove expired members from a group;
  • The option to hide service zones from passengers on the Spare Rider app;
  • And the power to toggle pooling on and off.
October 5, 2020

More Services at your Service

4 New Features • 2 Improvements

This week we’re excited to introduce a host of new features to our consumer-facing app Spare Rider! These updates will help improve the overall passenger experience of your on-demand transportation service. Updates include:

  • Important service announcements that riders must acknowledge before continuing to use the app.
  • Adjustable and more precise pick-up location information
  • The ability to select from multiple transportation services, i.e. paratransit, microtransit, ride-hailing

Stay up to date with our products

Our bi-weekly check-in where we lay out our roadmap and share all that's new and notable with our platform.