Changelog

ChangelogJanuary 2020

API
Driver App
Admin

Launched Spare Fleets: a new operational model for microtransit. Now multiple fleets can be connected to services, allowing for commingled services and improved vehicle utilization

Admin
Added

Rider Notification Settings in Spare Launch now includes the ability to test.

ChangelogDecember 2019

API
Admin
Added

Phone Call Notification feature gives administrators the ability to configure phone calls instead of SMS / Push notifications to be sent to riders

API
Rider App
Admin
Added

User Banning feature allows operations managers to temporarily restrict access to certain riders.

API
Fixed

Improved non-dedicated dispatching

API
Changed

Improved realtime reliability monitoring on accept/reject, non-dedicated duties

Driver App
Changed

Improvements to Spare Driver that show more information about current and potential next trips

API
Added

Autonomous Vehicle Monitoring and Mission Control for on-demand services including an integration with Navya vehicles

ChangelogNovember 2019

Admin
Changed

User interface refresh for flagdown on Spare Driver V2

Admin
Added

Default Accessibility Features and Default Rider Types now allow riders to specify their standards for trip creation

Admin
Added

Added ability to setup Custom User Fields to track what is important to your organization

API
Driver App
Rider App
Admin

Launched Paratransit in Spare Launch

Driver App
Added

Ability for unscheduled drivers to toggle online/offline to prevent being auto-pooled with more riders

ChangelogOctober 2019

Driver App
Added

Visual UI refresh for Spare Driver V2

API
Driver App
Added

Accept/Reject for non-dedicated drivers now gives them the ability to drive unscheduled

Admin
Fixed

Improved how admins set price on fare passes in the Admin Portal

Admin
Added

Ridership reports now include information about fare passes

ChangelogSeptember 2019

Rider App
Added

Added ability to restrict some services from being show in the rider app

Admin
Added

Ability to shared Time Travel URL with a specific time interval

Driver App
Added

Ability to see fare calculation and discounts applied inside of driver application

Driver App
Changed

Introducing Spare Driver V2: a completely redesigned driver experience with built-in turn-by-turn navigation

API
Rider App
Admin
Added

Spare Mobile Ticketing system launched to enable monthly and discount passes

ChangelogAugust 2019

Driver App
Added

Added ability to disable flag downs based on configuration

API
Admin
Added

Spare Engine optimization sliders released

API
Admin
Added

Realtime metrics for driver lateness

API
Rider App
Added

Feature preventing duplicate trips to be allowed to be scheduled at the same time.

API
Driver App
Added

Introducing Predicted Demand V2. Now vehicles can be proactively dispatched to pickup locations based on predicted hotspots.

ChangelogJuly 2019

API
Changed

Release several traffic system improvements so that Spare Engine is better at calculating ETAs.

Driver App
Added

Added built-in turn-by-turn navigation functionality to Spare Driver.

Admin
Added

Added new Rider Experience tab to Spare Analyze to better track the experience that riders are having when using the system.

API
Changed

Modified all routing geographies to have proper side-of-road routing by default.

Driver App
Changed

Improved stop ordering and pagination logic in Driver App for Flag Down functionality.

ChangelogJune 2019

Admin
Fixed

Fixed a bug where slots can sometimes be rendered out of order.

Admin
Added

Made it easier to see vehicle lateness and other issues in the LiveMap.

Admin
Added

Added metrics that measure the offset between scheduled and completed times of rider pickup/dropoff.

Rider App
Changed

Improved rider experience when system is running busy.

Admin
Added

Add the ability to configure service level matching parameters for balancing rider experience & system efficiency.

ChangelogMay 2019

Admin
Added

National Transportation Database (NTD) Reporting export capability

Admin
Changed

ed Improved service creation UI by making it easier to navigate between stops

Admin
Added

Ability to see the rider comment in ridership exports.

ChangelogApril 2019

API
Added

New matching constraint that prevents last minute driver itinerary changes before upcoming pickup and dropoff slots.

Admin
Added

Release new Duty Pause/Resume Matching feature. This can be used in event of complications in operation to stop matching new requests to a duty temporarily.

Admin
Changed

Improved UI to better reflect when operations are loading.

Admin
Fixed

Performance improvements on Duty Scheduling for customers with a large vehicle fleet.

ChangelogMarch 2019

Rider App
Added

New on-boarding experience for riders before they book their first trip to explain how the system works.

API
Added

New side-of-road stopping restrictions to improve routing quality and rider experience. System is now always navigate to correct side of the road for select geographies.

API
Added

New matching restrictions that prevent returning to existing pickup point. This is designed to improve rider psychology

Rider App
Added

Added pickup radius drawn around user's requested location for Optimized Stops system to give users an indication of possible walking distance.

Driver App
Added

Added Fare payment information from Spare Pay so that driver can know how much fare is to be collected.

Admin
Added

Added new Time Rules that can be re-used to set service hours by Zone. Previously services hours had to be set by Service so the configuration allows for more flexibility in the service definition

Rider App
Added

Add new network error tracking to better inform users something may be wrong with their internet connection.

Driver App
Fixed

Greatly improved the performance of the Driver App experience to provide all drivers a more pleasant driving experience.

ChangelogFebruary 2019

Driver App
Added

Released a new navigation system called Spare Nav. This is full replacement for Waze and can now be downloaded for the App Store and used the same way as Waze navigation. Spare Nav is much better integrated into Spare Platform and we generally recommend customers switch over.

Admin
Added

Added ability to search Japanese text to the Admin Panel.

Admin
Added

Improved reporting to support the imperial system of measurement (miles) for customers in United States.

Admin
Fixed

Many performance improvements to Live Map feature.

Admin
Added

Ability to specify allowed Rider Types for each Service. Riders can self-select the their own rider type in the Rider App such as Child,Disabled,etc and different pricing may be applied.

Rider App
Added

Ability to add and use Nimoca payment methods using Spare Pay

API
Added

New capability to restrict certain Zones to only specific Groups

API
Changed

d Renamed Employers to Groups to improve clarity.

API
Added

Added a new ETA webhook for listening for updates on per-duty.

API
Changed

Changed how payment and flexibility rules are set so now they can be applied per-service rather than per-organization.

Rider App
Changed

Riders can now select their payment method when making a trip rather than only using the default.

Rider App
Added

Added new Promos feature, which allows system operator to give riders various discounts through promo codes.

Admin
Added

Added zones to Time Travel to help visualize vehicle travel.

API
Added

Japanese localization for API messages.

API
Added

Added support for JPY(¥) payments using Spare Pay.

Rider App
Added

Riders can now receive reminders via push notification instead of SMS.

ChangelogJanuary 2019

API
Added

Zones can now utilize the new Optimized Stops Algorithm to improve overall system performance (decrease driving distance, increase pooling)

Admin
Added

Added the ability to export driver reports

Rider App
Added

Administrators of systems can now send localized announcements to riders to inform them of service changes or other alerts

Rider App
Added

Rider app now includes a brand new user flow for rating your trip after you can completed it with ability to leave default comments

Driver App
Added

Drivers can now pickup riders when they walk up to the vehicle by performing a flag down.

API
Added

Added ability to filter lists of users by phone number.

Admin
Added

Added a new Scheduler role that allows for duty management.

API
Added

Added a new request status: serviceDisruption, used when a request is affected by a cancelled duty or other disruption of service.

Admin
Added

Cancelling duties will now trigger rematching of existing riders matched to those duties

Admin
Added

Added a ability to view / filter / export system wide payment methods

Admin
Added

Redesigned duties page allowing for easier creation and visualization of duties.

ChangelogDecember 2018

API
Added

Added ability to create duties without start or end locations.

Admin
Added

Organizations can now unsubscribe from SMS notifications.

ChangelogNovember 2018

API
Added

Introduced a new arriving request status update

API
Added

Added ability to specify service animal as an accessibility feature

API
Added

Added ability to specify notes as part of a request cancellation

Admin
Added

Added ability to import Shapefiles when designing services

API
Changed

Responses from vehicle location webhooks were changed to include vehicle IDs and other information.

Admin
Added

Added search by stops or a user's favorite location in request creation.

Admin
Changed

Analytics wait time metric has been improved using more accurate data.

API
Added

Added time rule overrides in Service to replace exclusion dates. This allows for setting special service hours on specific dates.

API
Added

Added ability to send automatic SMS notifications when a driver is arriving to pick up a rider.

Admin
Added

Added ability to create users directly from the request creation screen.

ChangelogOctober 2018

Admin
Changed

Administrative interface has undergone a UI redesign to make navigation simpler and more intuitive.

API
Added

Ability for Spare Open API developers to register webhooks for important events such as vehicle location changes and request status updates.

Admin
Changed

We have changed fundamentally how Services work and added a new notion of Zones. This increases flexibility of the types of services that can be operated on Spare Platform.

ChangelogSeptember 2018

Driver App
Changed

The driver user experience has been refreshed to focus on the next stop and now provides feedback on the driver's on-time performance.

Admin
Added

Improved GDPR Compliance - You can now enable automatic deletion of user data after a period of inactivity.

Admin
Added

Ability to configure custom phone numbers and Alpha Numeric Sender IDs on a per organization level.

ChangelogAugust 2018

API
Changed

Spare Engine was upgraded with improved traffic-aware routing and matching capabilities.

Admin
Added

Ability to define accessibility features during request booking process. Available accessibility features can be defined during vehicle and service creation.

Admin
Added

New improvements to reporting now allow administrators to track vehicle travel distance and passenger travel distance.

Admin
Added

Ability to subscribe to important email or admin panel notifications about your service.

Admin
Added

Reporting of ridership data now shows how many requests were considered as No Shows.

Admin
Added

Added the ability to easily filter Requests by their cancellation reason.

API
Added

Added a new API endpoint (GET /estimates/nextAvailable) for fetching an estimate for the next available ride.

ChangelogJuly 2018

API
Added

Added optional parameter createdInterface as input when creating a Request or an Estimate so that API consumers can specify which booking interface they are using. This allows for reporting on the booking method used.

API
Added

Added endpoints for fetching results of Spare Realize simulations.

Admin
Added

Added Time Travel feature to give operators the ability to travel back into the past and see what the driver of the vehicle was doing.

ChangelogJune 2018

Driver App
Added

The driver app is now localized in a number of different languages, including Japanese and Norwegian.

Admin
Changed

Booking agents can now have restricted, view only booking agent permissions.

Admin
Added

We've added timezone override to your profile so you can easily switch to the timezone of your service across all of Spare Platform.

ChangelogMay 2018

Admin
Added

We've introduced many improvements to service zone draw tools. You can now edit zones after they are created and undo redo changes when drawing.

Admin
Changed

We've updated our reporting interface to with additional KPIs and graphs that are easier to understand.

ChangelogApril 2018

Rider App
Added

We've added deep linking in the rider app. Now external apps can easily deep link into the estimates screen to quickly make a booking.

Admin
Changed

Request booking has received an complete overhaul. There is now a new interface to quickly and easily book trips on behalf of other people.